Help Center
Privacy Policy
PRIVACY POLICY
Last updated: September 23, 2026
O-D BEAUTY SA DE CV, commercially known as OD Beauty, is responsible for the collection, use, storage, and protection of your personal information when you visit our website, communicate with us, create an account, or make a purchase through our online store.
This Privacy Policy explains what information we collect, how we use and share it, and the rights and choices available to you.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
Depending on how you interact with our website and services, we may collect or process the following categories of personal information:
• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including the products you view or purchase, order history, payment status, shipping information, returns, cancellations, and communications regarding your purchases.
• Payment information. Payments are processed by Shopify and other authorized payment providers. OD Beauty does not directly store complete credit or debit card information.
• Account information, including login details, preferences, saved addresses, and settings when you create a customer account.
• Communications with us, including customer-service requests, questions, comments, reviews, and information you voluntarily provide.
• Device and technical information, including your IP address, browser, device type, operating system, language, network connection, and other identifiers.
• Website activity, including the pages and products you view, items added to your cart, interactions with the website, referral information, and the dates and times of your visits.
• Marketing preferences, including whether you have agreed to receive promotional communications and how you interact with those communications.
PERSONAL INFORMATION SOURCES
We may collect personal information:
• Directly from you when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information.
• Automatically through cookies and similar technologies when you use the website.
• From Shopify and the service providers that help us operate our store.
• From payment processors, shipping providers, analytics providers, marketing platforms, social-media platforms, and other authorized business partners.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
• Process payments, confirm orders, prepare purchases, coordinate shipping, provide tracking information, and manage customer-service requests.
• Create, maintain, and administer customer accounts.
• Communicate with you about your orders, account, questions, or requests.
• Personalize and improve the website, products, services, and shopping experience.
• Send marketing or promotional communications when permitted by law or when you have provided consent.
• Measure website performance, understand customer interactions, and improve our communications and commercial activities.
• Detect, investigate, and prevent fraud, unauthorized transactions, security incidents, and other illegal or harmful activity.
• Protect our customers, business, website, and legal rights.
• Comply with applicable legal, tax, accounting, regulatory, and contractual obligations.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information when necessary to operate our business and provide our services, including to:
• Shopify, which hosts and supports our online store.
• Payment processors and financial-service providers.
• Shipping, fulfillment, logistics, and courier companies.
• Technology, website-hosting, cloud-storage, analytics, security, customer-service, and professional-service providers.
• Advertising and marketing partners when permitted by law and according to your preferences.
• Government authorities, regulators, courts, or other parties when required by law or necessary to protect our rights, customers, or business.
• A potential buyer, successor, or professional adviser in connection with a merger, financing, reorganization, sale, or other business transaction.
We do not sell personal information in exchange for money.
RELATIONSHIP WITH SHOPIFY
Our online store is hosted by Shopify. Shopify collects and processes personal information to provide and improve the services that allow us to operate our online store.
Information submitted through our store may be shared with Shopify and its service providers and may be processed in countries other than your country of residence.
For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
You may also access Shopify’s Privacy Portal at:
THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to websites, services, applications, payment systems, or social-media platforms operated by third parties.
We are not responsible for the privacy, security, accuracy, or practices of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside your country of residence when necessary to operate our online store, process payments, arrange shipping, provide customer service, or use Shopify and other service providers.
When required by applicable law, we use recognized legal safeguards for international transfers, including contractual protections and other approved transfer mechanisms.
SECURITY AND RETENTION OF YOUR INFORMATION
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
We retain personal information only for as long as reasonably necessary to provide our services, maintain customer accounts, complete transactions, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.
CHILDREN’S DATA
Our website and services are not intended for children under the age of majority applicable in their place of residence.
We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that a child has provided us with personal information, contact us so that we can review and, where appropriate, delete it.
YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or cancellation of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent when processing is based on consent.
• Request a portable copy of certain personal information.
• Opt out of promotional emails at any time by using the unsubscribe link included in those communications.
Withdrawing from marketing communications does not prevent us from sending transactional or service-related communications concerning your account or orders.
To exercise your privacy rights, contact us at contact@odbeauty.paris. We may need to verify your identity before processing a request. We will respond within the time required by applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The updated version will be published on this website with a revised “Last updated” date. Where required by law, we will provide additional notice.
CONTACT
The party responsible for your personal information is:
O-D BEAUTY SA DE CV
Commercially known as OD Beauty
Email: contact@odbeauty.paris
Privacy domicile: Indiana 188, Col. Nápoles, C.P. 03818, Benito Juárez, Ciudad de México, Mexico