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Terms of service

TERMS OF SERVICE

Last updated: September 23, 2026

These Terms of Service govern your access to and use of the OD Beauty website and any purchase made through our online store.

Throughout these Terms, “OD Beauty,” “we,” “us,” and “our” refer to O-D BEAUTY SA DE CV. By visiting our website or purchasing from us, you agree to these Terms of Service, as well as our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with them, you should not use the website or place an order.

  1. ONLINE STORE TERMS

By using this website, you confirm that you are legally able to enter into a purchase agreement in your place of residence or that you are using the website with the authorization and supervision of a parent or legal guardian.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you introduce viruses, malicious code, or any technology that could damage or interfere with the website.

  1. PRODUCT INFORMATION

We make every reasonable effort to present our products, shades, finishes, ingredients, descriptions, and images as accurately as possible.

However, colors and product appearance may vary slightly depending on lighting, photography, screen settings, and the device used to view the website.

All product descriptions, prices, promotions, and availability are subject to change without prior notice. Products may be available in limited quantities.

  1. INGREDIENTS AND PRODUCT USE

Product information and ingredient lists are provided for general informational purposes.

Please review the ingredient list before using a product, particularly if you have allergies, sensitivities, or specific medical concerns. Discontinue use if irritation occurs.

Information provided on the website is not medical advice and should not replace advice from a qualified healthcare professional.

  1. PRICES AND CURRENCY

Prices are displayed in the currency applicable to the selected market or location. Applicable taxes and shipping charges will be shown during checkout when required.

We reserve the right to correct pricing, description, or promotional errors. If an error affects an order already placed, we will contact you before processing the order whenever possible.

  1. ORDERS AND AVAILABILITY

Submitting an order constitutes a request to purchase the selected products.

All orders are subject to product availability, payment authorization, and acceptance by OD Beauty. Receiving an order confirmation does not guarantee acceptance if there is an inventory error, payment issue, suspected fraud, or incorrect product or pricing information.

If we are unable to fulfill an order, we will contact you and cancel or adjust the affected portion. Any corresponding payment already collected will be returned through the original payment method.

  1. PAYMENT AND BILLING INFORMATION

You agree to provide current, complete, and accurate purchase, billing, delivery, and contact information.

Payments are processed securely through the payment methods available during checkout. OD Beauty does not directly store complete payment-card information.

We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or inconsistent with these Terms.

  1. PROMOTIONS AND DISCOUNT CODES

Promotions and discount codes may be subject to specific conditions, eligibility requirements, dates, product restrictions, and availability.

Unless expressly stated otherwise, promotions and discount codes cannot be combined. They have no cash value and may not be exchanged, transferred, or applied retroactively to previous purchases.

OD Beauty may modify or cancel a promotion when necessary due to an error, misuse, fraud, or circumstances outside our reasonable control, without affecting rights already acquired under applicable law.

  1. SHIPPING AND DELIVERY

Shipping destinations, costs, estimated delivery times, tracking, customs charges, and delivery conditions are explained in our Shipping Policy.

Delivery dates are estimates and may be affected by courier operations, customs procedures, weather, public holidays, or other circumstances outside our direct control.

Customers are responsible for providing complete and accurate delivery information.

  1. RETURNS, REFUNDS, AND ORDER ISSUES

Returns, refunds, cancellations, damaged products, incorrect items, and product defects are handled according to our Return and Refund Policy and applicable consumer-protection laws.

Nothing in these Terms limits any mandatory rights available to consumers under applicable law.

  1. INTELLECTUAL PROPERTY

All content on this website—including trademarks, logos, product names, photographs, videos, graphics, text, packaging, designs, and creative concepts—is owned by or licensed to OD Beauty and is protected by applicable intellectual-property laws.

This content may not be copied, reproduced, modified, distributed, published, sold, or used commercially without prior written permission from OD Beauty.

  1. THIRD-PARTY SERVICES AND LINKS

The website may include services, applications, payment systems, social-media features, or links provided by third parties.

These third parties operate under their own terms and privacy practices. OD Beauty is not responsible for the content, availability, security, or practices of external websites and services.

  1. CUSTOMER CONTENT AND COMMUNICATIONS

If you send us reviews, comments, photographs, suggestions, or other materials, you confirm that you have the right to share them and that they do not violate the rights of another person.

We will not publicly use identifiable customer content for advertising or promotional purposes without appropriate authorization.

  1. PROHIBITED USES

You may not use the website:

• For illegal, fraudulent, or misleading purposes.
• To violate intellectual-property or privacy rights.
• To transmit malicious code or interfere with website security.
• To collect information about other users without authorization.
• To place false, abusive, or unauthorized orders.
• To resell website content or access the website through unauthorized automated systems.

We may restrict access when necessary to protect the website, our customers, or our legal rights.

  1. WEBSITE AVAILABILITY

We work to keep the website accurate, secure, and available. However, access may occasionally be interrupted for maintenance, technical issues, updates, or circumstances outside our control.

We do not guarantee that every website function will always be uninterrupted or error-free.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, OD Beauty will not be responsible for indirect or unforeseeable losses resulting from the use or inability to use the website.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law, including mandatory consumer rights or liability arising from fraud, willful misconduct, defective products, personal injury, or negligence where applicable.

  1. PRIVACY

The collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed as described in that policy and as necessary to process payments, prepare orders, arrange delivery, provide customer service, prevent fraud, and comply with legal obligations.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service when necessary to reflect changes to our services, website, business practices, or legal obligations.

The version published on the website at the time of your purchase will apply to that transaction. The latest revision date will appear at the beginning of this document.

  1. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

  1. APPLICABLE LAW

These Terms are governed by the applicable laws of Mexico, without limiting any mandatory consumer rights that may apply in the customer’s country or place of residence.

  1. CONTACT

For questions regarding these Terms of Service or an order, contact us at:

contact@odbeauty.paris

By accessing and using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our platform.

 

1.-ACEPTANCE OF TERMS

By using our platform, you agree to abide by these Terms & Conditions, including any additional terms that may apply to specific services or features offered on the website.

 

2.-PRODUCT INFORMATION

We strive to provide accurate and up-to-date product information, including descriptions, images, and prices. However, we cannot guarantee the accuracy or completeness of the information. Product availability is subject to change without notice.

 

3.-ORDERS AND PAYMENT

Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment must be made using the provided payment methods. All payments are subject to verification and authorization.

 

4.-SHIPPING AND DELIVERY

Shipping times and costs may vary based on your location and selected shipping method. Delivery times are estimates and not guaranteed. We are not responsible for delays or issues caused by third-party shipping carriers

 

5.-RETURNS AND EXCHANGES

Our Return & Exchange policy outlines the procedures for returning or exchanging products. Please review this policy before making a purchase.

 

6.-INTELLECTUAL PROPERTY

All content on our platform, including text, images, graphics, logos, and trademarks, is the property of Beauty Cosmetics E-commerce or its licensors. You are not allowed to use, reproduce, or distribute any of this content without our explicit consent.

 

7.-USER ACCOUNT

When you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate and up-to-date information during the registration process.

 

8.-PROHIBITED ACTIVITIES

You agree not to engage in any activities that could harm our platform, compromise security, or infringe upon the rights of others. This includes but is not limited to hacking, spreading malware, or engaging in fraudulent activities.

 

9.-CHANGES TO TERMS

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be effective upon posting on the website.

 

10.-CONTACT INFORMATION

If you have questions or concerns about these Terms & Conditions or any aspect of our platform, please contact our customer support at support@odbeauty.com

By using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.